Frequently Asked Questions
Find all the answers to your questions here in our FAQs page.
Getting Started
Our technical infrastructure and trading tools provide you with everything you need to maximise your trading potential.
Challenge Rules
This represents the percentage that your account cannot fall below based on your account balance at the previous end of day (00:00 GMT+3).
For both the Enhanced and Express Challenges it’s 5% .
For the Enhanced Challenge: The Profit Target for Stage 1 is 10% and for Stage 2 is 5%.
For the Express Challenge: The Profit Target is 10%.
For both the Enhanced and Express Challenges, there is no Minimum Trading Days requirement.
Express Challenge: The Maximum Total Loss is initially set at 6% and trails (using CLOSED BALANCE – NOT equity!) your account until you’ve achieved a 6% profit in your account. Once you’ve achieved a 6% profit, the Maximum Total Loss no longer trails and is permanently locked in at your starting balance.
The following leverage will apply for our various asset classes:
Currencies 50:1, Bullion 30:1, Indices 20:1, Commodities 20:1, Crypto 1:1
No this is not permitted.
We allow our customers to use any strategy so long as they are not part of our restricted list, please below;
(i) exploiting platform or pricing errors or latencies.
(ii) activities manipulating or artificially influencing market prices, such as spoofing, layering, or pump-and-dump schemes.
(iii) arbitrage abuse to exploit pricing differences, disrupting market order.
(iv) collusion with others to manipulate prices or coordinate trading, including but not limited to, through the use of multiple IP addresses.
(v) scalping for quick profits from minor price changes. This occurs when the majority of an account’s trades are open for less then 3 minutes. We understand in some instances, prices may move drastically, allowing you to achieve your target quicker than expected. As long as the majority of your trades do not meet this criteria and you will not be penalised.
(vi) front-running trades placed elsewhere.
(vii) use of third party or marketed strategies to pass the Challenge.
(viii) using automated algorithms for manipulative trading practices.
(ix) unauthorised access or use of another customer’s account.
(x) disruptive trading practices that harm market integrity.
(xi) arbitrage between the Customer’s Demo Account and any other account.
(xii) trading under multiple accounts using different registration details.
(xiii) high-frequency trading
(xiv) reverse trading/group hedging
Hantec Trader Account
Most of the same trading rules from your Challenge will also apply with your Hantec Trader account. You can find all of the applicable rules on our Rules page.
Once you receive a Hantec Trader account you’ll be designated as a contractor of Hantec Trader. This occurs once you’ve completed the necessary KYC and signed the contractor agreement.
KYC means ‘Know Your Client’ and is a regulatory requirement to allow you to become a contracted Hantec Trader. We need to collect personal information and documents which need to be verified before you’re approved to start trading.
Once you’ve passed your Challenge and selected to take the Hantec Trader account, you’ll need to complete your KYC and sign your contractor agreement with us. When this has been completed, your Hantec Trader account details will be emailed to you.
The initial withdrawal on your Hantec Trader account can be requested at any time so long as there are no open positions or pending orders. After your initial withdrawal you can request additional withdrawals once every 14 days if you have purchased the Bi-Weekly Payouts add on. Otherwise it is once every 30 days. To request a withdrawal simply login to your Dashboard and submit the withdrawal request via the Profit Share tab on the left-hand toolbar. You will be able to withdraw your profits via any of our many available payment methods. When a withdrawal is approved, we will also withdraw our share of the profits and your Maximum Total Loss will be locked in at your starting balance. Withdrawals will be processed within 1-2 business days.
Traders will have the same balance as they chose for their Challenge account unless they scaled up on the way to receiving the Hantec Trader account. In that case they would start with the balance of the last successfully completed Challenge.
When you’ve passed your Challenge, you’ll have the option the either take the Hantec Trader account with the same balance as your Challenge account or scale up your Challenge account free of charge. If you complete the Challenge again with the scaled up account you will be presented with the same choice: scale up your Challenge account to the next highest balance or take the Hantec Trader account
Orders & Billing
There are a number of reasons we charge a fee:
1. By paying a fee, a trader shows that they are committed to their Challenge.
2. Applying a fee ensures that individuals cannot simply keep attempting the Challenges until they pass.
3. Any fee we collect is put towards ensuring that our trading infrastructure and tools are continuously maintained and developed to provide value for our traders.
Our commitment to our traders is also reflected by the fact that we refund the fee with your first profit withdrawal once you’re a Hantec Trader.
You’ll receive your account details and Trader Dashboard credentials via email (please make sure to check your junk/spam folder if you can’t find them). You can also access your account credentials from the Trader Dashboard.
Affiliate Programme
Everyone starts in the Silver tier. To reach Gold, you’ll need to introduce 100 new traders to us. To achieve Platinum, you’ll need to introduce 250 new traders to us.
Trading
We offer raw spreads plus a round turn commission per lot. To view our spreads, please login to the read-only accounts below:
Platform 4
Login: 1005
Password: aGXr8Zz
Server: HantecMarkets-Server3
Platform 5
Login: 155586
Password: H1Trader!2
Server: Hantec Markets Holding Limited
When accessing via Platform 5, Please use the following steps:
File > Open an Account > Search for ‘Hantec’ and select ‘Hantec Markets Holdings Limited’ > Enter details in the ‘Connect with an existing trade account’
Our product specifications, including commission, can be found here.
On our Hantec Trader account you will be trading with a live account.
The following leverage will apply for our various asset classes:
Currencies 50:1, Bullion 30:1, Indices 20:1, Commodities 20:1, Crypto 1:1